The Sunrock Insights Portal: Empowering Your Digital Solar Journey
How can we generate new insights about the solar journey, so we can implement new and better ways to maximize impact? One powerful way is to collect and exchange data and information with our clients and partners. With our collective knowledge of facts and opportunities, we can work together to take better-informed action.
Corneline Sijtsema, product owner at Sunrock, explains how Sunrock’s Insights Portal will help meet customers’ evolving needs.
In our fully digital world, the digitalization of all our operations is evolving at light speed. The variety of energy products and services will continue to grow. And operational contexts are becoming richer in technologies and interconnections. How can we keep an overview of what is going on with all these complex processes and data?
Sunrock recently launched an Insights Portal to facilitate our clients throughout all the steps in the process: from the feasibility phase to operational solar installations. The portal, in addition to our traditional communication channels, will be a crucial hub. It will become increasingly essential for keeping information simple, effective and targeted to our customers’ and partners’ needs and queries.
Hearing the call
Sunrock believes in meeting customer needs and delivering top-quality service. Our customers told us they needed more transparency in their solar journey. The Sunrock Insights Portal will enhance communication and provide visualized project and pan-European operational solar overviews. It will also offer Energy Production information and ESG statistics, and deliver responses to customer inquiries.
The portal acts as a one-stop solution, enabling customers to track project planning, monitor PV system performance, access account information, and find answers to frequently asked questions. It also offers project planning assistance, geographical maps of solar installations, and CO2 and reduction impact metrics. While rolling out the solution, we are already receiving positive feedback from our clients.
Digital first
Only by embracing a digital-first approach can we become truly future-proof and cater to customer needs effectively. Through the Insights Portal, which is accessible 24/7, we provide a wealth of knowledge and resources that helps customers understand their solar energy requirements. By making informed decisions, customers take charge of their solar energy needs. When needed, they can partner with us for additional requests or requirements on tailor-made energy storage or energy management systems.
Showcasing our expertise and building a clean energy future together with our customers enables us to build trust and demonstrate our commitment to their success. This approach significantly reduces response times, increases customer satisfaction, and fosters lasting relationships.
International reach
The portal is available to all our real estate partners in Europe. The team is working on getting the portal ready for tenants who are using (portions of) the solar energy generated on the roofs. The portal is also already available in English, Dutch, and German. A French version will follow soon.
Our Insights Portal is the first mile of a long journey, during which Sunrock and our clients and partners will meet and build a better future together.
Get started today
For me, it’s really exciting to bring the portal to life and add so much value for real estate owners and tenants. We find it important to maintain excellent contact with our customers about the portal and hear their feedback. So, get in touch with your Sunrock point of contact for a demo, to provide feedback, or to set up your tailored dashboard and embark on a seamless solar journey toward a brighter tomorrow.

Insight written by

Corneline Sijtsema

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